Shipping

Shipping

Here at Lucy Panda, we only offer top of the line products that will truly meet our clients satisfaction. We partner with only the best in the world to deliver your orders right at your doorstep. Online shopping made secure and easy for your satisfaction - that’s our priority.

Kindly allow us enough time to process your orders due to unprecedented events like inclement weather, natural disasters, or courier delays. Shipping times may also be longer due to large amounts of orders during Father's Day, Mother's Day, Black Friday & the Holidays.

It would take 1 to 5 business days for order processing. Once fulfilled, shipping usually takes up to 2 to 3 weeks but may arrive earlier depending on your location and the merchant’s location. Courier services and costs will also vary according to your location. You may check it upon checkout.  

Purchases made from Asia/Australia/US may arrive earlier than expected, while it may take a while to countries like Mexico/Canada.

Once your order has been completed, you will receive an email with your tracking number. Order processing may take up to 48 hours. Always make sure to check your SPAM folders for any email from us.

For further questions and concerns, you may leave us a message here or reach out to us at hello@lucypanda.com


100% Customer Satisfaction

We trust in the quality of the products that we provide. But if our product doesn’t suit your desire or needs, we offer a 30-days no questions asked policy. Return your items to us 30 days from the delivery date. Exchange, get store credit or refund the full purchase price less shipping, no questions asked. 

Returns, exchange or refunds are subjected to a case to case basis which you may refer to our Returns Policy.


Secure Checkout, Guaranteed!

We only want the best and secure ways to complete your payment at transactions here at Lucy Panda. All your information is kept 100% protected and private at all times.

We only use secure server software (SSL) that encrypts all information you input before it is sent to us. We follow strict security procedures in the storage and disclosure of your provided information to prevent unauthorized access. 


If you have any more questions on our Shipping Policy, do message us at hello@lucypanda.com.